Toyota to replace defective airbag assembly of Lexus LX470 cars

The DTI-Consumer Protection and Advocacy Bureau (CPAB) informs the public that Toyota Motor Philippine Corp. (TMPC) offers special service campaign for the airbag sensor assembly of its Toyota Lexus LX470 vehicles.

“The Special Service Campaign covers four (4) units vehicle with production period January 7, 2003 to September 2, 2004 officially sold in the Philippines,” said DTI-CPAB Director Atty. Anselmo B. Adriano.

On Feb. 2, 2016, Atty. Rommel Guttierez, TMPC First Vice President for Government and Industry Affairs, informed the DTI that “Toyota Motor Philippines will initiate a Special Service Campaign for the Airbag Sensor Assembly of certain Lexus LX470 vehicles” as part of the company’s “commitment to product safety and quality.”

Gutierrez explained, “For the affected vehicles, the Airbag Sensor Assembly has an improper Airbag System program wherein the roll rate sensor may not be properly calibrated, if the vehicle experiences a body roll motion.”

“At this condition, the Airbag Sensor Assembly may erroneously detect a rollover after the vehicle experiences another body roll motion, which may prematurely activate both the Curtain Shield Airbags and Seatbelt Pre-tensioners that could increase the risk of minor injury to the occupants,” Gutierrez added.

Further, Gutierrez said, “As a preventive measure, Toyota will replace the Airbag Sensor Assembly with a new one, at no cost to our customers.” He said the company will contact the affected customers and invite them to bring their vehicles to authorized dealers for servicing.