The
DTI reminds commercial establishments to give enough change to its customers. In
buying goods, the customers pay the exact amount but they usually get
insufficient change, especially if it involves five, 10, 15 or 20 centavos or
even one-peso.
“The
giving of insufficient change or no change at all may be considered as
deceptive because the consumer is induced to enter into the sales transaction
through concealment, false representation or fraudulent manipulation,” said Ronald C.
Calderon of the Consumer Protection Advocacy Bureau.
The
action violates of Article 50 of Republic Act No. 7394 or the Consumer Act of
the Philippines.
“In
case there is a complaint, DTI has the jurisdiction over the case,” he
emphasized.
Consumers
are encouraged to file a complaint to the DTI office nearest them for unfair
and unconscionable sales acts and practices, and to put a stop to abusive
practices of business establishments in the country.
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